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FAQS

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, Paypal and bank transfer (via PayPal). 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

WHAT IF I NEED SOMETHING?

No worries! Contact us and we'll guide you through the process to send the item back.

CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 12 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.

Delivery Insurance

We send all orders with insured delivery. You will always receive a refund or replacement for lost goods.

Customer Service

Customer service is at the forefront of our business. We are not happy unless you are.

Free Returns

The Beard Legacy™ has easy free returns for all customers around the world. We will always cover the cost.

A1 Beard Brand

We are aiming to be the best beardbrand out there. We deliver only the highest quality.